Privacy Policy
Septem Nexus International ("we", "our", or "us") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
Information that identifies or can be used to identify you, including full name, email address, and phone number.
b. Business Information
Purchase orders, contracts, trade documentation, bank and payment information, and transaction history.
c. Technical Information
When you visit our website, we may collect IP address, browser type and version, operating system, device identifiers, date and time of access, and pages viewed.
d. Cookies and Tracking Technologies
2. How We Use Your Information
- Deliver and manage our trade facilitation services
- Provide quotes, contracts, and support
- Verify identity and prevent fraud
- Facilitate payments and logistics
- Improve website functionality and service delivery
- Comply with legal and regulatory obligations
3. How We Share Information
We do not sell your personal information. We may share information with:
- Trusted third-party service providers including logistics providers, payment processors, IT services, and customs brokers
- Government authorities as required by applicable law
- Partners and affiliates for the fulfillment of services under contract
- Arbitration or legal bodies in the event of disputes
All third parties are required to maintain confidentiality and only process your data as instructed.
4. International Data Transfers
Given our operations in both Ethiopia and China, your information may be transferred and stored across international borders. We ensure such transfers comply with applicable data protection laws.
5. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Contact Information
For any questions about this Privacy Policy, please contact us at yohannes@septemnexus.com.