Septem Nexus International ("we", "our", or "us") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Services, including through our website and client portals.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

Information that identifies or can be used to identify you, including:

Full name

Email address

Phone number

b. Business Information

Purchase orders

Contracts

Trade documentation

Bank and payment information

Transaction history

c. Technical Information

When you visit our website or use our digital services:

IP address

Browser type and version

Operating system

Device identifiers

Date and time of access

Pages viewed and links clicked

d. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, perform analytics, and improve our services.

2. How We Use Your Information

We use your information to:

Deliver and manage our trade facilitation services

Provide quotes, contracts, and support

Verify identity and prevent fraud

Facilitate payments and logistics

Improve website functionality and service delivery

Comply with legal and regulatory obligations

Comply with legal and regulatory obligations

3. How We Share Information

We do not sell your personal information. We may share information with:

Trusted third-party service providers: Including logistics providers, payment processors, IT services, and customs brokers

Government authorities: As required by applicable law, such as for import/export compliance

Partners and affiliates: For the fulfillment of services under contract

Arbitration or legal bodies: In the event of disputes under our Terms

All third parties are required to maintain confidentiality and only process your data as instructed.

4. International Data Transfers

Given our operations in both Ethiopia and China, your information may be transferred and stored across international borders. We ensure such transfers comply with applicable data protection laws and are secured through standard contractual clauses or equivalent safeguards.

5. Data Retention

We retain your personal and business information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy

Comply with legal obligations (e.g., tax, audit, regulatory)

Resolve disputes and enforce our agreements